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Starting on August 4, 2021 we will be allowing
clients to come back into the hospital with their pets!
If you prefer Curbside Service, we can continue to accommodate you with that option.
With these changes the following will be our protocol…
• Masks are required inside the hospital
• Only one person will be allowed to come into the hospital with their animal
• When you arrive you will call in (215-343-5300) from the parking lot
• You will wait in your vehicle until a technician escorts you into the hospital
• After your pets examination you will be escorted to a seat in the waiting area
• The receptionist will get your payment. We will only be accepting credit cards, checks or cash. No change can be given so a credit will be on your account for any cash overpayment
• After getting your receipt you will be asked to leave the building so the next patient can come in
Curbside will continue for the following:
• Technician appointments
• Surgical and Non-surgical drop-offs
• Prescription and food pick ups
• Sample drop offs ( fecals, urinalysis)
• Anyone who chooses not to come into the hospital
Pet Traveling (Instate and International)
There is an increase in the number of clients traveling with their pets. We have created this page to help you become more familiar with the process and understand the importance of planning ahead.
Whether you are moving or simply traveling within the United States or outside of the country we are committed to assisting you in bringing your pets along with you and your family. Health certificates are needed for any pet that is traveling out of the country.
It is important to know that when traveling with your pet internationally, it can take several months and multiple visits to the vet to complete the requirements. We highly recommend that you do the research on the import requirements to your destination. To provide the best possible customer service to you, we make every attempt to understand every countries travel regulations. Be sure to allow enough time to successfully meet all the requirements of animal transport. Some destinations require vaccines and/or tests that need to be done months in advance.
When doing research some countries may not have their requirements listed. In these situations you should contact the Border inspection Post or the Customs office at the airport where your pet will be landing to inquire about the import requirements and obtain a copy.
Here is a list we compiled for you to help in advance:
We can FedEx the forms or schedule you an appointment. All forms must be filled out within 10 days or less of travel. Please call us at (215-343-5300) with any questions you may have or to schedule an appointment.
DO NOT EXPECT EVERYTHING TO BE TAKEN CARE OF IN ONE DAY, THIS IS A PROCESS