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Starting on August 4, 2021 we will be allowing
clients to come back into the hospital with their pets!
If you prefer Curbside Service, we can continue to accommodate you with that option.
With these changes the following will be our protocol…
• Masks are required inside the hospital
• Only one person will be allowed to come into the hospital with their animal
• When you arrive you will call in (215-343-5300) from the parking lot
• You will wait in your vehicle until a technician escorts you into the hospital
• After your pets examination you will be escorted to a seat in the waiting area
• The receptionist will get your payment. We will only be accepting credit cards, checks or cash. No change can be given so a credit will be on your account for any cash overpayment
• After getting your receipt you will be asked to leave the building so the next patient can come in
Curbside will continue for the following:
• Technician appointments
• Surgical and Non-surgical drop-offs
• Prescription and food pick ups
• Sample drop offs ( fecals, urinalysis)
• Anyone who chooses not to come into the hospital
Below is a list of some of the emergency situations that would require immediate attention.
Remember, you know your pet better than anyone else. If you notice your pet behaving in a way that is unusual for them or if something just does not seem right, you may have picked up on a subtle sign of a real problem.