Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (215) 343-5300.

1. What are the Hospital hours?

Our hospital is open Monday to Friday (8 AM-6PM). On Saturdays we  are open from 9 AM-1PM. The hospital is closed on Sundays.

2. Do I need to have an appointment?

Yes, patients are seen by appointment only. For emergency, please call us before arrival. 

3. What forms of payment do you accept?

Cash, Check, American Express, Mastercard, VISA, Discover.

4. Can I make payments?

Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

 Spaying or neutering can be done any time after 6 months of age. This can be discussed at your last pediatric visit.

6. What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 7-10 days following the surgery.

8. Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

We are not allowed to board pets.  We have a list of places we think you may like to board your animal.  We recommend you visit a place prior to boarding your animal for your own personal comfort.  We do hospitalize animals and provide care for chronic illnesses such as diabetes , hyperthyroidism, renal failure and other illnesses that require daily medication.